What This Privacy Policy Covers
When you open an account and make a deposit through DANA, OVO or GoPay, we collect the information needed to process that transaction and keep your account secure. This includes your registered name, contact details, wallet identifier and transaction history. We do not store your full
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wallet PIN or password — those remain with your e-wallet provider. We use your data to verify identity, process withdrawals, and detect unusual account activity. Your data is retained for as long as your account remains active and for the period required by applicable regulations. We
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do not sell, rent or trade your personal information to third-party marketing companies. Where we work with payment processors to clear your DANA, OVO or GoPay transaction, those processors operate under their own privacy terms and are bound by data-handling agreements with us. You can request
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a copy of the data we hold on your account at any time by contacting our support team. Where local law in Indonesia permits, you may also request correction or deletion of certain data fields. Our cookie practices are described separately in the section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.